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A Security service for monitoring your home for intruder alerts

The Security service will enable your Halo system to work in a similar way to a conventional burglar alarm system, but with the additional benefits and reassurance that come with of knowing that if there is an event at your property you will be notified about it in real-time, day or night, 24/7.

When you purchase any Halo product and register it to your online account you will automatically receive FREE service that corresponds to the capabilities and functionality of the product, for example, registering the Halo Starter Kit to your online account will automatically subscribe you to the FREE level of the Security and Care services, register a camera and you’ll be signed up to the View service.

The Halo Security service will alert you to events at your property including; burglar alarms, fire, flood and panic alarms. The FREE service level will alert you by email and Twitter message, and display alert history information in your online account. If you upgrade to monthly contract monitoring service, alert messages will also be sent by SMS to mobile and voicecall to landline phone, and you can have up to 30 reminder information messages delivered by SMS to a mobile phone.


Type of service Free £4.99 / Month
Alert event history Yes
Set / un-set system remotely and by Smartphone Yes
Entry / exit countdown timer control Yes
Internal siren on / off control Yes
Control individual sensor settings Yes
iPhone app available Yes
Alert Messages (Burglar, Fire, Panic, Flood):  
Email Yes
Twitter Yes
Voice call to landline phone No
SMS text message to mobile No
Information Messages (Power fail, Low Battery, IP fail):  
Email No
Twitter No
SMS text message to mobile * No
It's easy to upgrade to our premium services once you've started using Halo.
* SMS information messages are capped at 30 per month. Reminder messages will be sent out after 25 and 30 messages from your allocation have been sent.


In addition to the features that are specific to the Security service there are a number of functions that will become available to you should you subscribe to one or more of any of the services at premium level.  These features are known as your global account features and give you the following additional benefits over and above what you receive with the FREE service:

  • Unlimited friends and up to 6 contacts instead of 1
  • Give your contacts access to your account with their own user name and password
  • Receive additional alert messages by SMS and voice call to your landline number
  • Receive additional information messages via email and Twitter to inform you about power failures, low battery in your sensors, broadband failure etc.
Your phone just became a home alarm system